Description

What is a “Key Performance Indicator (KPI)”? Why should you care as an agency owner? The metrics you use to measure your agency are critical ways to tell if your business is improving or declining, and at what rate. This seminar will help you understand how evaluating your Total Book, Retention, Staff Performance, and Financials can help you make more informed decisions on how to grow your agency.

Instructor:  Carey Wallace, CEPA

CE:  1 GEN (Approved for KS CE only)