Education Calendar
Education Calendar
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
2:00 PM - 5:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Hot Topics In Personal Lines
1:00 PM - 3:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Peril of Earthquake
11:00 AM - 12:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
We Call it Cannabis Now
9:00 AM - 10:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
10:00 AM - 11:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
8:00 AM - 11:00 AM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Hot Topics In Personal Lines
7:00 AM - 9:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
1:00 PM - 2:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
We Call it Cannabis Now
11:00 AM - 12:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
12:00 PM - 1:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
10:00 AM - 1:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
9:00 AM - 11:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
1:00 PM - 2:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
2:00 PM - 3:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
3:00 PM - 4:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
We Call it Cannabis Now
7:00 AM - 8:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
8:00 AM - 9:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
The Peril of Earthquake
11:00 AM - 12:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
9:00 AM - 10:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
10:00 AM - 11:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
2:00 PM - 5:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
1:00 PM - 3:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
1:00 PM - 2:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
11:00 AM - 12:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
12:00 PM - 1:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Hot Topics In Personal Lines
7:00 AM - 9:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
8:00 AM - 11:00 AM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
9:00 AM - 11:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
10:00 AM - 1:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
3:00 PM - 4:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
We Call it Cannabis Now
1:00 PM - 2:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Rockin' Our World - The Basics of Earthquake Coverage
2:00 PM - 3:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
We Call it Cannabis Now
7:00 AM - 8:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
8:00 AM - 9:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
We Call it Cannabis Now
9:00 AM - 10:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
10:00 AM - 11:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Peril of Earthquake
11:00 AM - 12:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Hot Topics In Personal Lines
1:00 PM - 3:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
2:00 PM - 5:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Rockin' Our World - The Basics of Earthquake Coverage
12:00 PM - 1:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
We Call it Cannabis Now
11:00 AM - 12:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
1:00 PM - 2:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Hot Topics In Personal Lines
7:00 AM - 9:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
8:00 AM - 11:00 AM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
10:00 AM - 1:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Hot Topics In Personal Lines
9:00 AM - 11:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
We Call it Cannabis Now
1:00 PM - 2:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Rockin' Our World - The Basics of Earthquake Coverage
2:00 PM - 3:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
3:00 PM - 4:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
We Call it Cannabis Now
7:00 AM - 8:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Rockin' Our World - The Basics of Earthquake Coverage
8:00 AM - 9:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Hot Topics In Personal Lines
1:00 PM - 3:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
2:00 PM - 5:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Peril of Earthquake
11:00 AM - 12:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
We Call it Cannabis Now
9:00 AM - 10:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Rockin' Our World - The Basics of Earthquake Coverage
10:00 AM - 11:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Hot Topics In Personal Lines
7:00 AM - 9:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
8:00 AM - 11:00 AM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
1:00 PM - 2:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
We Call it Cannabis Now
11:00 AM - 12:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
12:00 PM - 1:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
1:00 PM - 2:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Rockin' Our World - The Basics of Earthquake Coverage
2:00 PM - 3:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
3:00 PM - 4:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
10:00 AM - 1:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
9:00 AM - 11:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
We Call it Cannabis Now
7:00 AM - 8:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Rockin' Our World - The Basics of Earthquake Coverage
8:00 AM - 9:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Peril of Earthquake
11:00 AM - 12:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
9:00 AM - 10:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
10:00 AM - 11:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Hot Topics In Personal Lines
1:00 PM - 3:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
2:00 PM - 5:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
1:00 PM - 2:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
We Call it Cannabis Now
11:00 AM - 12:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
Rockin' Our World - The Basics of Earthquake Coverage
12:00 PM - 1:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Hot Topics In Personal Lines
7:00 AM - 9:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
The Ultimate Account Manager -Desk Management and Client Value
8:00 AM - 9:57 AM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
8:00 AM - 11:00 AM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager - Effective Communication
11:00 AM - 12:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Ultimate Account Manager -Errors and Omission
2:00 PM - 3:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
The Ultimate Account Manager - Risk Management and Contract Analysis
8:00 AM - 9:56 AM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
11:00 AM - 12:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager - What Will Be
2:00 PM - 3:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
The Ultimate Account Manager -Errors and Omission
8:00 AM - 9:57 AM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
10:00 AM - 1:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
11:00 AM - 12:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Ultimate Account Manager - Effective Communication
2:00 PM - 3:57 PM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager - What Will Be
8:00 AM - 9:57 AM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
11:00 AM - 12:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
2:00 PM - 3:56 PM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
9:00 AM - 11:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
We Call it Cannabis Now
1:00 PM - 2:57 PM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Peril of Earthquake
3:00 PM - 4:16 PM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Rockin' Our World - The Basics of Earthquake Coverage
2:00 PM - 3:06 PM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
The Ultimate Account Manager - Effective Communication
8:00 AM - 9:57 AM
Many organizations today have initiatives supporting diversity and inclusion. Quite frankly, independent agencies have not always led the way when it comes to embracing these concepts and taking the necessary steps to ensure they are more than just ...
The Ultimate Account Manager -Errors and Omission
11:00 AM - 12:57 PM
Three or four decades ago, about 1 in 25 agencies could expect to have an E&O claim, and up until that time there were few, if any, claims paid in excess of $300,000. A typical deductible for agency E&O coverage was $2,500 to $5,000. Today, one in ...
Transportation Risk and The Agriculture Client - Vital Coverage Considerations
12:00 PM - 3:00 PM
A farm is an active operation. Vehicles of all shapes and sizes are in near-constant motion. Some of these items travel under their own power – others are provided mobility by power units. Regardless of the source of their movement, the liability ...
The Ultimate Account Manager -Desk Management and Client Value
2:00 PM - 3:57 PM
Do you remember your first couple of days in the insurance business? If it was like most, you probably didn’t understand much of what was being said. Unlike producers, most Account Managers didn’t get the benefit of attending a formalized training ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Ultimate Account Manager -What Makes an Ultimate Account Manager
8:00 AM - 9:56 AM
We begin our journey by asking one important question – do you have the “right stuff” to be an Ultimate Account Manager? Just like any other profession, some are called to it because their natural style, traits and abilities are well aligned with ...
FREE FRIDAY ETHICS - The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Ultimate Account Manager - What Will Be
11:00 AM - 12:57 PM
For the first time in American history, there are as many as five different generations in the workplace. You might think that’s a good thing, since we have previously talked about the talent shortage facing the industry. And it is a good thing, but ...
The Ultimate Account Manager - Risk Management and Contract Analysis
2:00 PM - 3:56 PM
Independent insurance agents are at their best when they assist their clients in making sound risk management decisions. In order to do so, you need to have a fundamental understanding of the risk management process. The steps in the risk management ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
11:00 AM - 1:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
We Call it Cannabis Now
7:00 AM - 8:57 AM
This class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal lines or / ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Rockin' Our World - The Basics of Earthquake Coverage
8:00 AM - 9:06 AM
This course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Peril of Earthquake
9:00 AM - 10:16 AM
This course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...